Edgewater Real Estate, LLC believes a properly maintained property is the best way to maximize the return of the investment. To accomplish this, we provide prompt and quality performance on all maintenance requests. Utilizing the skill set of our team we are able to handle the majority of maintenance issues in house to minimize our clients bottom line and maximize the potential of their investment. All vendors carry both general liability and workman’s compensation insurance to protect all parties.

How is a request for routine maintenance submitted?

All maintenance requests must be in writing and can be submitted by any of the following.

  • Fill out our Maintenance Request Form on-line and e-mail to us.
  • Contacting the on-site building manager by phone. The manager will then determine if it is a request they can handle themselves or then submit it to us in writing.

How are emergencies handled?

If an emergency is life threatening, dial 911. If other emergencies occur, we have a 24 hour emergency line that is directed to one of our maintenance staff.

What is classified as an emergency?

Anything that endangers life or poses severe damage risk to the property if not corrected immediately. Our emergency services operators have a specific list of items that are covered. Items outside of this list will be handled within the next regular business hours.

What if the resident wants to paint or perform maintenance work themselves?

Any and all work requested by a resident must be submitted in writing and be related to painting, carpeting, landscaping, wallpaper, fixtures; and any structural work.